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If you are dissatisfied with your order for any reason, you can return your items for a refund or exchange based on the following criteria:

Refunds for items returned within 10 days of delivery receipt will be credited in full in the same form as the original payment type. Refunds for items returned more than 10 days from delivery receipt will incur a 15% restocking fee of the purchase price. No returns will be accepted after 30 days. Original shipping and handling charges are non-refundable. You must contact French Tapestries to obtain a return authorization before shipping any items. All returned items must be in mint original resalable condition (e.g. no rips, tears, discoloration, etc). Returns must be shipped prepaid and insured, via UPS or Federal Express. If you have any questions, please contact us before placing your order. Our toll-free number is 877-917-2775.